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Sync failed

Usually a restricted network, an expired sign-in or clock mismatch — check connection, account, then data.

Sync rarely fails because of the data itself; almost always it cannot connect or the sign-in expired. Confirm the sync service is reachable, then look at the account state.

Connection issues

Sync needs to reach the service. On corporate networks or behind a proxy, confirm outbound port 443 is not blocked and the proxy is configured correctly.

  • Confirm the sync service domain is reachable
  • Review proxy and firewall settings
  • Test with another network such as a phone hotspot
  • Retry with VPN disabled

Account state

After a password change, enabling two-factor authentication or a long period of inactivity, the session expires. Signing in again restores sync.

  • Sign out and back in
  • All devices must re-login after a password change
  • Check for security alerts on the account
  • Review the device list in the account center

Data conflicts

Certain items — a very large bookmark folder, or entries with odd characters — can stall sync. Export a backup, clean up the odd entries, then sync again.

  • Export a bookmark backup first
  • Look for malformed entries
  • Sync in stages by disabling history sync
  • Reset sync data if it still fails

FAQ

Does resetting sync lose anything?

Resetting clears the cloud copy and re-uploads from this device. Always export a bookmark backup before doing it.

Why do only passwords fail to sync?

Password sync requires verifying your system identity. Until that passes, the item pauses; re-verify to resume.

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